At MF COLLECTIONN, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we're here to help


Returns

You may request a return within 3 to 4 days of receiving your order.
To be eligible for a return, the following conditions must be met:
The item must be unused, unworn, and in its original condition.
The item must be returned in its original packaging.
A valid order number or proof of purchase is required.
To initiate a return, please contact our customer support team with your order number and the reason for the return.


📞 Phone: 0336-8995731
📧 Email: mfcollection786123@gmail.com
Our team will guide you through the return process.


Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund request.
If approved, your refund will be processed within a few business days using the original payment method, where applicable.


Exchanges


If you wish to exchange an item due to a size issue or a defective product, please contact our customer support within 3 to 4 days of receiving your order.
Once the returned item is received and approved, we will dispatch the replacement item as soon as possible.


Return Shipping


Customers are responsible for the shipping cost of returning an item unless the product received is damaged, defective, or incorrect.
Shipping charges are non-refundable.
Non-Returnable Items
The following items are not eligible for return or refund:


Gift Cards
Sale or Clearance Items
Products that have been used, washed, or damaged after delivery
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us immediately with clear photos of the item and your order number.
We will review your request and arrange a replacement or refund where applicable.


Contact Us


If you have any questions regarding our Return & Refund Policy, please feel free to contact us.
MF COLLECTIONN
📞 Phone: 0336-8995731
📧 Email: mfcollection786123@gmail.com